Automate Customer Support with AI-Powered Chat Routing Using Google Gemini and Notion

Enhance your customer service operations with an AI-driven chat routing system that integrates Google Gemini and Notion. This workflow automatically classifies and routes incoming messages to specialized AI agents, leveraging Notion for personalized support and efficient lead management.

This n8n workflow is designed to streamline customer support by automating the classification and routing of incoming chat messages. Utilizing Google Gemini's language model, the system categorizes messages into customer service, inquiries, or booking requests. Each category is handled by a dedicated AI agent, ensuring tailored responses. The workflow also integrates with Notion to access customer data and knowledge bases, providing contextually relevant information. This setup reduces manual in
Platform
n8n
Category
Customer Support
Price
$14.99
Creator
Olivia Nguyen

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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