Automate Customer Support with Grok-4, Google Docs, and Telegram

Create an AI-powered customer support agent that leverages Grok-4 and Google Docs to respond to Telegram queries using document-based intelligence.

This workflow sets up an intelligent customer support agent using Grok-4's language model capabilities. It listens for customer inquiries on Telegram, retrieves relevant information from a preloaded Google Doc, and uses Grok-4's advanced reasoning and memory features to provide accurate responses. Ideal for businesses looking to automate first-level support and enhance customer interaction through a Telegram-based knowledge agent.
Platform
n8n
Category
Customer Support
Price
$9.99
Creator
Sana Malik

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

Related Customer Support workflows

More from Sana Malik

Need this deployed? We'll set it up for you.

Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.