Automate Department-Specific Support via Telegram with Pinecone and Google Drive Integration

The workflow listens for Telegram messages and routes them based on slash commands to the appropriate department: billing, tech support, or return policy. It uses PostgreSQL for session management, ensuring active conversations are tracked. Pinecone vector stores are updated with new documents from Google Drive, allowing the bot to provide context-aware responses. The AI agent assists users while maintaining department-specific boundaries, ensuring precise and relevant support.