Automate IT Support Requests from Telegram Voice Messages to JIRA Tickets - n8n Workflow | Neura Market

    Automate IT Support Requests from Telegram Voice Messages to JIRA Tickets

    Streamline IT support by converting Telegram voice messages into JIRA tickets using OpenAI Whisper for transcription and GPT-4.1 for data extraction.

    This workflow automates the process of handling IT support requests submitted via Telegram voice messages. It transcribes the audio using OpenAI Whisper, extracts structured data with a GPT-4.1 agent, and creates a JIRA ticket. Notifications are sent to the IT team via Slack, and the requester is informed through Telegram. The original audio is backed up to Google Drive for reference.
    Platform
    n8n
    Category
    Customer Support
    Price
    Free
    Creator
    Amira Said
    • IT Workflow
    • Chatbot
    • if
    • set
    • code
    • jira
    • merge
    • slack
    • telegram
    • stickyNote
    Back to MarketplaceMore n8n Workflows
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    How to import this workflow into n8n

    1. 1Purchase or download the workflow to get the n8n workflow JSON file.
    2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
    3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
    4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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    All Customer Support workflows →All n8n workflows →

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