Automate Jira Ticket Creation from New Invision Community Topics
This workflow automatically creates a new ticket in Jira for each new topic posted in an Invision Community forum, ensuring timely tracking and management of community discussions.
The workflow is scheduled to run hourly, checking for new topics in specified Invision Community forums. When a new topic is detected, it extracts relevant information from the first post and creates a corresponding ticket in Jira. Users can customize the schedule and filters to prevent duplicate tickets or missed topics.
- Platform
- Make
- Category
- Customer Support
- Price
- $2.99
- Creator
- Clara Sokolov
- jira
- invisionCommunity
- automation
- ticketing
- forum
How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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