Automate NPS Tracking and Analysis with Bright Data and OpenAI

Streamline customer satisfaction tracking by automatically scraping reviews, calculating NPS scores, and logging results in Google Sheets for actionable insights.

This workflow leverages n8n to automate the process of tracking customer satisfaction scores across various platforms. It uses Bright Data to scrape reviews from targeted URLs without being blocked, and OpenAI to analyze sentiment and calculate Net Promoter Scores (NPS). The results are logged in Google Sheets, providing a comprehensive view of customer feedback and satisfaction trends. This automation saves time and provides valuable insights for improving customer experience.
Platform
n8n
Category
Customer Support
Price
$14.99
Creator
Marcus Johnson

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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