Automate Problem Creation in SolarWinds from New Emails

This workflow automatically creates new problems in SolarWinds Service Desk by processing information from incoming emails every 15 minutes.

The workflow is designed to streamline issue tracking by converting email communications into actionable problems in SolarWinds Service Desk. It checks for new emails based on specified criteria and extracts relevant details to populate problem fields in SolarWinds, ensuring efficient and timely issue management.
Platform
Make
Category
Customer Support
Price
Free
Creator
Clara Sokolov

How to import this workflow into Make

  1. 1Purchase or download the workflow to get the Make blueprint JSON file.
  2. 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
  3. 3Reconnect each module to your own app connections when prompted.
  4. 4Run the scenario once to verify it, then set your schedule and turn it on.

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