Automate Support Email Drafts with Template-Based Responses in Gmail

This workflow automates the generation of support email drafts in Gmail using HARPA AI's template-based response generator. It processes unread emails, generates replies, and saves them as drafts for manual review and sending.

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This automation is designed for support teams using Gmail. It scans unread emails in your inbox, utilizes HARPA AI to generate responses based on predefined templates, and saves these responses as drafts. This allows for efficient handling of customer inquiries while maintaining the ability to review and customize responses before sending.

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Last updated October 17, 2026
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How to import this workflow into Make

  1. 1Purchase or download the workflow to get the Make blueprint JSON file.
  2. 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
  3. 3Reconnect each module to your own app connections when prompted.
  4. 4Run the scenario once to verify it, then set your schedule and turn it on.

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