Automate Support Ticket Categorization and Reporting with AI and Google Sheets

Streamline your support process by automatically categorizing tickets using AI, storing data in Google Sheets, and generating insightful reports.

This workflow leverages AI to categorize support tickets submitted through Typeform, performs sentiment analysis, and stores the results in Google Sheets. It then compiles the data to generate comprehensive reports, which are emailed to your support team. This automation reduces manual effort, improves response times, and provides actionable insights into customer interactions.
Platform
n8n
Category
Customer Support
Price
$14.99
Creator
Tom Anderson

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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