Automate Microsoft Teams Notifications for New ConnectWise Tickets

This workflow automates the process of notifying your dispatch team via Microsoft Teams whenever new tickets are created in ConnectWise. It uses Redis to track tickets and ensures only new tickets trigger notifications.

This workflow is designed to streamline the notification process for new tickets in ConnectWise by leveraging Redis for ticket tracking and Microsoft Teams for dispatch alerts. It runs on a schedule, retrieves new tickets, filters out those already notified, and sends a detailed message to the dispatch team, ensuring efficient communication and ticket management.
Platform
n8n
Category
Communication
Price
$4.99
Creator
Aria Patel

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

Related Communication workflows

More from Aria Patel

Need this deployed? We'll set it up for you.

Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.