Automate Typeform Feedback to Airtable & Low-Score Trello Tickets
Triggers on Typeform submissions for product feedback, stores data in Airtable, and creates Trello tickets for scores below 7 to prioritize support.
This n8n workflow automates the collection and handling of product feedback submitted via Typeform. Upon form submission, it extracts key details like name, email, score, and description. The data is then appended to an Airtable base for centralized storage and analysis, enabling teams to track feedback trends over time.
Next, an IF node evaluates the score: if it's 7 or below (indicating potential dissatisfaction), a Trello card is created in a specified list. The card title includes the score and name, while the description populates all feedback details for quick context. High scores bypass this, keeping boards uncluttered.
Benefits include rapid response to negative feedback, reducing churn by escalating issues to support teams instantly. It saves hours of manual data entry and triage. Ideal for product managers, SaaS companies, or customer success teams in education or any feedback-driven business, integrating seamlessly with popular no-code tools for scalable automation.
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E-commerce Store Automation Suite
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How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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