Automate Vtiger Ticket Alerts to Telegram with Status Updates

This workflow automatically sends new Vtiger CRM support tickets to Telegram and updates their status to 'In Progress' to prevent duplicate notifications.

This workflow is designed for support teams using Vtiger CRM to streamline ticket management and communication. It triggers every minute to check for new open tickets in Vtiger, sends detailed ticket information to a specified Telegram chat, and updates the ticket status to 'In Progress'. This ensures that the support team receives real-time alerts and avoids redundant notifications. The workflow requires a self-hosted n8n instance with Community Nodes enabled and proper setup of Vtiger and Tele
Platform
n8n
Category
Customer Support
Price
$4.99
Creator
Tyler Reed

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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