Automate WhatsApp FAQ Responses with Keyword Detection

This workflow is designed to streamline customer support through WhatsApp by leveraging keyword detection. It continuously monitors incoming messages, filters for text, and extracts relevant content. The workflow then matches keywords to predefined categories such as business hours, pricing, location, and contact information, sending appropriate responses. If a message doesn't match any keywords, a fallback response guides users to available commands or manual support. This setup reduces the workload on support teams by handling frequent inquiries automatically, ensuring quick and consistent communication.