Automated Daily Customer Win-Back with AI Offers
Daily workflow identifies high-churn customers from Google Sheets, generates personalized AI offers via Google Gemini, sends via Gmail, and logs actions for retention tracking.
This n8n workflow automates customer retention by running daily to fetch data from a Google Sheet with churn scores and preferences. It filters customers at high risk (score >0.7) who haven't received recent campaigns, then uses Google Gemini AI to create tailored win-back offers: informational for 0.7-0.8, bonus points for 0.8-0.9, or discounts for 0.9-1.0, based on preferred categories.
Offers are sent directly via Gmail, ensuring personalized outreach without manual effort. All actions, incl
- Platform
- n8n
- Category
- Crypto & Blockchain
- Price
- $24.99
- Creator
- Jana Bakker
- customer-retention
- win-back-campaign
- AI-offers
- Google-Gemini
- Google-Sheets
- Gmail
- churn-prediction
- marketing-automation
- CRM
- NFT-management
How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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