Automatically Create Freshdesk Tickets from New Delighted Survey Responses
This workflow generates a new Freshdesk ticket whenever a new response is received from a Delighted survey, ensuring prompt attention to customer feedback.
The workflow is designed to streamline customer support by automatically creating a Freshdesk ticket for each new response collected from a Delighted survey. It captures essential details such as the respondent's name, email, survey type, score, and comments, and formats them into a Freshdesk ticket. This integration helps support teams quickly address customer feedback and improve service quality.
- Platform
- Make
- Category
- Customer Support
- Price
- $2.99
- Creator
- Yusuf Bardhan
- delighted
- freshdesk
- automation
- customer support
- survey
How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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