Automatically Create Linear Issues from Gmail Support Request Messages

### This n8n template watches a Gmail inbox for support messages and creates an equivalent issue item in Linear. ### How it works - A scheduled trigger fetches recent Gmail messages from the inbox which collects support requests. - These support requests are filtered to ensure they are only processed once and their HTML body is converted to markdown for easier parsing. - Each support request is then triaged via an AI Agent which adds appropriate labels, assesses priority, and summarizes a title and description of the original request. - Finally, the AI-generated values are used to create an issue in Linear to be actioned. ### How to use - Ensure the messages fetched are solely support requests; otherwise, you'll need to classify messages before processing them. - Specify the labels and priorities to use in the system prompt of the AI agent. ### Requirements - Gmail for incoming support messages - OpenAI for LLM - Linear for issue management ### Customizing this workflow - Consider automating more steps after the issue is created, such as attempting issue resolution or capacity planning.