Automatically Create Zendesk Tickets from CloudTalk Calls - Make Workflow | Neura Market
Automatically Create Zendesk Tickets from CloudTalk Calls
This workflow automatically generates a Zendesk ticket for each new CloudTalk call, creating a Zendesk user if one does not already exist.
This workflow streamlines customer support by integrating CloudTalk and Zendesk. When a new call is registered in CloudTalk, it checks if the caller exists as a user in Zendesk. If not, it creates a new user. Subsequently, a ticket is created in Zendesk with details from the call, ensuring all customer interactions are logged and actionable.
Platform
Make
Category
Customer Support
Price
Free
Creator
Jose Maurino
cloudtalk
zendesk
ticketing
automation
How to import this workflow into Make
1Purchase or download the workflow to get the Make blueprint JSON file.
2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
3Reconnect each module to your own app connections when prompted.
4Run the scenario once to verify it, then set your schedule and turn it on.