Automatically Create Zendesk Tickets from CloudTalk Calls
This workflow automatically generates a Zendesk ticket for each new CloudTalk call, creating a Zendesk user if one does not already exist.
This workflow streamlines customer support by integrating CloudTalk and Zendesk. When a new call is registered in CloudTalk, it checks if the caller exists as a user in Zendesk. If not, it creates a new user. Subsequently, a ticket is created in Zendesk with details from the call, ensuring all customer interactions are logged and actionable.
- Platform
- Make
- Category
- Customer Support
- Price
- $3.99
- Creator
- Yusuf Bardhan
- cloudtalk
- zendesk
- ticketing
- automation
How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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