Automatically Create Zendesk Tickets from Low-Star Refiner Survey Responses
This workflow creates a new Zendesk ticket whenever a Refiner survey response receives a low star rating, allowing you to address customer concerns promptly.
This automation integrates Refiner and Zendesk to ensure that any survey response with a star rating below 5 triggers the creation of a ticket in Zendesk. This allows customer service teams to quickly follow up on potential issues or dissatisfaction. The workflow captures additional survey details, such as NPS score and customer comments, to provide context for the support team.
- Platform
- Make
- Category
- Customer Support
- Price
- $2.99
- Creator
- BestWorkflows
- survey
- zendesk
- refiner
- ticket
- automation
How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
Related Customer Support workflows
- Automate Multilingual Customer Support with AI Voice Agent and Calendar Integration$9.99
- Automate Multichannel Customer Support with AI in Chatwoot$9.99
- Automate Customer Support on WhatsApp Using Google Docs and AI$9.99
- Automate Daily Jira Ticket Summaries with AI and Email Delivery$14.99
- Automate Facebook Comment Responses with AI and Notion Integration$14.99
- AI Customer Support Assistant: WhatsApp Ready, Works for Any Business$9.99
More from BestWorkflows
Need this deployed? We'll set it up for you.
Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.