Automatically Log Survey123 Responses as Problems in Freshservice - Make Workflow | Neura Market

    Automatically Log Survey123 Responses as Problems in Freshservice

    This workflow creates a new problem in Freshservice for each new response submitted in Survey123, ensuring seamless issue tracking and management.

    The workflow listens for new survey submissions in Survey123. When a response is received, it extracts the respondent's details and problem description, then logs this information as a new problem in Freshservice. This automation facilitates efficient issue management by reducing manual data entry and ensuring timely problem resolution.
    Platform
    Make
    Category
    Customer Support
    Price
    Free
    Creator
    Fred Garcia
    • survey123
    • freshservice
    • automation
    • issueTracking
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    How to import this workflow into Make

    1. 1Purchase or download the workflow to get the Make blueprint JSON file.
    2. 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
    3. 3Reconnect each module to your own app connections when prompted.
    4. 4Run the scenario once to verify it, then set your schedule and turn it on.

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    All Customer Support workflows →All Make workflows →

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