Automatically Log Survey123 Responses as Problems in Freshservice
This workflow creates a new problem in Freshservice for each new response submitted in Survey123, ensuring seamless issue tracking and management.
The workflow listens for new survey submissions in Survey123. When a response is received, it extracts the respondent's details and problem description, then logs this information as a new problem in Freshservice. This automation facilitates efficient issue management by reducing manual data entry and ensuring timely problem resolution.
- Platform
- Make
- Category
- Customer Support
- Price
- Free
- Creator
- Fred Garcia
- survey123
- freshservice
- automation
- issueTracking
How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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