Connect AI to Kommo Chats for Automated Customer Service
Automate AI responses in Kommo chats across Telegram, WhatsApp, and Facebook. Handles text and voice messages with human override options.
This n8n workflow integrates AI with Kommo CRM to handle incoming messages from any connected channel, such as Telegram, WhatsApp, or Facebook Messenger. It processes both text and voice messages via webhook triggers, uses OpenAI for intelligent responses, and supports entity extraction for better context. Managers can intervene for specific contacts or deals, ensuring seamless handoff when needed.
Key benefits include 24/7 customer support automation, voice-to-text transcription, multi-channel
- Platform
- n8n
- Category
- Health & Fitness
- Price
- $24.99
- Creator
- Maxim Luong
- Kommo
- AI Chatbot
- Customer Service
- OpenAI
- Telegram
- Facebook Messenger
- Voice AI
- CRM Automation
How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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