Create Ticket for Specific Customer Messages in Telegram - n8n Workflow | Neura Market

    Create Ticket for Specific Customer Messages in Telegram

    This is a workflow where a support channel on Telegram is being used to gather customer feedback. Depending on certain keywords in the customer's message, this workflow creates a ticket with a tag in your Freshdesk instance. The customer is then sent a message on Telegram and an item is created on Monday.com for tracking.

    Platform
    n8n
    Category
    Customer Support
    Price
    Free
    Creator
    tanaypant
    • if
    • telegram
    • freshdesk
    • mondayCom
    • telegramTrigger
    Back to MarketplaceMore n8n Workflows
    Neura Market
    Neura Market
    Marketplace
    Directories
    Resources

    Marketplace

    • Prompts
    • Workflows
    • Agents Store
    • Workflow Packs
    • Categories
    • Marketplace

    Directories

    • AI Tools Directory
    • ChatGPT
    • Claude
    • Gemini
    • Cursor
    • Grok
    • DeepSeek
    • Perplexity
    • CoPilot
    • Midjourney
    • Stable Diffusion
    • MCP Servers
    • .md Directory
    • All Directories

    Free Tools

    • AI Text Humanizer
    • AI Content Detector
    • Workflow Generator
    • Model Comparison
    • AI Pricing Calculator
    • AI Benchmarks
    • ROI Calculator
    • All Free Tools

    Resources

    • AI News
    • Blog
    • AI Models
    • Integrations
    • Alternatives
    • n8n vs Zapier
    • Make vs Zapier
    • n8n vs Make
    • Resource Library
    • Documentation

    Community

    • AI Jobs
    • AI Events
    • AI Companies
    • Start Selling
    • Sell n8n Workflows
    • Sell AI Agents
    • Sell Prompts
    • Creator Guide
    • Advertise
    • Affiliates

    Company

    • About
    • Contact
    • Help
    • Careers
    • Pricing
    • Terms
    • Privacy
    • License
    • DMCA

    Stay Updated

    Get the latest AI tools and insights delivered to your inbox.

    Neura Market Logoneuramarket

    © 2026 Neura Market. All rights reserved.

    How to import this workflow into n8n

    1. 1Purchase or download the workflow to get the n8n workflow JSON file.
    2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
    3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
    4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

    Related Customer Support workflows

    • Automate Multilingual Customer Support with AI Voice Agent and Calendar IntegrationFree
    • Automate Multichannel Customer Support with AI in ChatwootFree
    • Automate Customer Support on WhatsApp Using Google Docs and AIFree
    • Automate Daily Jira Ticket Summaries with AI and Email DeliveryFree
    • Automate Facebook Comment Responses with AI and Notion IntegrationFree
    • AI Customer Support Assistant: WhatsApp Ready, Works for Any BusinessFree

    More from tanaypant

    • Add Text to a Downloaded Image
    • Create a Company in Salesmate
    • Receive Updates for Specified Tasks in Flow
    All Customer Support workflows →All n8n workflows →

    Need help customizing this workflow?

    Our automation experts adapt it to your exact stack, data, and process — or build one from scratch.

    Get a Custom Build