Create tickets on Zendesk from direct messages on Slack
This Make workflow automatically monitors your Slack direct messages and creates corresponding support tickets in Zendesk. When a colleague or client sends you a DM, the integration generates a new ticket with the message content, saving your support team from manual data entry and ensuring no request slips through the cracks.
- Platform
- Make
- Category
- Customer Support
- Price
- $2.99
- Creator
- QualityWorkflows
- automation
- make
- slack
- zendesk
How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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