Forward Chatwoot Messages to WhatsApp via Twilio API with Media Support - n8n Workflow | Neura Market
Forward Chatwoot Messages to WhatsApp via Twilio API with Media Support
## Description
This workflow automates forwarding messages received in Chatwoot to WhatsApp using the Evolution API. It provides full support for different types of messages, ensuring rich and seamless communication with the end user.
## What Problem Does This Solve?
Manually forwarding messages from Chatwoot to WhatsApp can be time-consuming and error-prone, especially when handling diverse message types like media files. This subworkflow streamlines the process, automating message delivery while maintaining message fidelity and media compatibility.
## Features
- Support for plain text messages
- Support for media messages including images, videos, documents, and audio
- Automatic detection of media type based on the content_type field
- Automatic processing of incoming messages from Chatwoot via webhook or native integration
## Prerequisites
Before using this subworkflow, make sure you have:
1. Evolution API key and URL
2. Incoming messages from Chatwoot via webhook or native integration
3. Configured HTTP Request node in n8n
## Suggested Usage
This subworkflow should be attached to a main workflow that receives messages from Chatwoot. It is ideal for automated customer service, help desks, or hybrid bots (human + automated), enabling messages originating from Chatwoot to be faithfully redirected to WhatsApp.
Platform
n8n
Category
Communication
Price
Free
Creator
Thiago Vazzoler Loureiro
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code
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How to import this workflow into n8n
1Purchase or download the workflow to get the n8n workflow JSON file.
2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
3Open each node marked with a credential warning and connect your own accounts and API keys.
4Run the workflow once manually to verify the data flow, then toggle it to Active.