Seamlessly Forward WhatsApp Messages to Chatwoot with Media Support
Automate the forwarding of WhatsApp messages, including media, to Chatwoot using the Evolution API. This workflow centralizes customer interactions, ensuring support teams have a unified view of conversations.
This workflow bridges the gap between WhatsApp and Chatwoot by automatically forwarding messages received via the Evolution API to a Chatwoot inbox. It supports both text and media messages, such as images, videos, documents, and audio, ensuring that all customer interactions are captured and accessible for support teams. The workflow includes features like automatic media upload to Chatwoot, proper attachment rendering, and contact association using WhatsApp numbers. It is designed to work with Evolution API webhooks or any message source, making it ideal for centralized customer service operations and WhatsApp-to-CRM/chat routing.
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Customer Support Automation Suite
8 hand-picked workflows for $39.00.
That is $4.88 each, vs $24.99 for this one alone.
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How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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