Gravity Forms to KlickTipp Integration - Feedback Form

**Community Node Disclaimer**: This workflow uses KlickTipp community nodes. **How It Works** Gravity Forms Customer Feedback Form Integration: This workflow streamlines the process of handling customer feedback submitted via Gravity Forms. It ensures the data is correctly formatted and seamlessly integrates with KlickTipp. Data Transformation: Input data is validated and transformed to meet KlickTipp's API requirements, including formatting phone numbers and converting dates. **Key Features** **Gravity Forms Trigger** - Captures new form submissions from Gravity Forms via a webhook and initiates the workflow. **Data Processing and Transformation** - Formats and validates essential data: - Converts phone numbers to numeric-only format with international prefixes. - Transforms dates (e.g., birthdays) to UNIX timestamps. - Calculates and scales numeric responses (e.g., webinar ratings). - Parses webinar selections into timestamps for structured scheduling. **Subscriber Management in KlickTipp** - Adds or updates contacts in a KlickTipp subscriber list. - Includes custom field mappings such as: - Personal details (name, email, birthday, phone number). - Feedback and preferences (e.g., webinar ratings, chosen sessions). - Structured answers from form responses. - Tags contacts for segmentation: Adds fixed and dynamic tags to contacts. **Error Handling** - Ensures invalid or empty data is handled gracefully, preventing workflow interruptions. **Setup Instructions** **Install and Configure Nodes:** - Set up the Webhook, Set, and KlickTipp nodes in your n8n instance. - Authenticate your Gravity Forms and KlickTipp accounts. **Prepare Custom Fields in KlickTipp:** - Create fields in KlickTipp to align with the form submission data, such as: | **Field Name** | **Field Type** | |----------------|----------------| | Gravity Forms \| URL Linkedin | URL | | Gravity Forms \| Course/webinar start timestamp | Date & Time | | Gravity Forms \| Course/webinar rating | Decimal Number | | Gravity Forms \| Feedback | Text | | Gravity Forms \| Contact permission | Text | After creating fields, allow 10-15 minutes for them to sync. If fields don't appear, reconnect your KlickTipp credentials. **Field Mapping and Adjustments:** Verify and customize field assignments in the workflow to align with your specific form and subscriber list setup. **Workflow Logic** 1. **Trigger via Gravity Forms Submission:** The workflow begins when a new form submission is received through the webhook. 2. **Transform Data for KlickTipp:** Formats and validates raw form data for compatibility with KlickTipp's API. 3. **Add to KlickTipp Subscriber List:** Adds processed data as a new subscriber or updates an existing one. 4. **Get all tags from KlickTipp and create a list:** Fetches all existing tags and turns them into an array. 5. **Define tags to dynamically set for contacts:** Definition of variables that are received from the form submission and should be converted into tags. 6. **Merge tags of both lists:** Checks whether the list of existing tags in KlickTipp contains the tags which should be dynamically set based on the form submission. 7. **Tag creation and tagging contacts:** Creates new tags if they previously did not exist and then tags the contact. **Benefits** - **Efficient lead generation:** Contacts from forms are automatically imported into KlickTipp and can be used immediately, saving time and increasing the conversion rate. - **Automated processes:** Experts can start workflows directly, such as welcome emails or course admissions, reducing administrative effort. - **Error-free data management:** The template ensures precise data mapping, avoids manual corrections, and reinforces a professional appearance. **Testing and Deployment** Test the workflow by filling the form on Gravity Forms and verifying data updates in KlickTipp. **Notes** - **Customization:** Update field mappings within the KlickTipp nodes to align with your account setup. This ensures accurate data syncing. - **Resources:** - [Gravity Forms KlickTipp Knowledge Base help article](https://www.klicktipp.com/de/support/wissensdatenbank/gravity-forms-integration-n8n/) - [Use KlickTipp Community Node in n8n](https://www.klicktipp.com/support/knowledge-base/install-klicktipp-node-n8n/) - [Automate Workflows: KlickTipp Integration in n8n](https://www.klicktipp.com/support/knowledge-base/klicktipp-integration-n8n/)