Log Typeform Problems to Google Sheets with Severity-Based Notifications
Automates capturing Typeform submissions, logging them to a Google Sheets 'Problems' sheet, and routing notifications to Slack for high-severity issues or email for others.
This workflow triggers on new Typeform submissions (form ID: UXuY0A), capturing details like Name, Email, Severity, and Problem. It immediately appends this data to the 'Problems!A:D' range in a specified Google Sheets document, ensuring a centralized log for customer feedback or issues.
Next, an IF node evaluates the Severity value from the sheet data. If greater than 7 (high severity), it notifies the 'problems' Slack channel with formatted details. For lower severity, it sends an email via SMTP with the same information, enabling quick team response.
Benefits include time-saving automation for customer support teams, reducing manual data entry, and intelligent routing to prioritize urgent issues. Use cases: feedback collection from surveys, bug reporting forms, support ticket intake, or quality assurance logging in SaaS/products.
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Support
How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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