This Zap automates the process of managing Zoom recordings and related Zendesk tickets. When a new recording is created in Zoom, it filters the recordings based on specific criteria, finds the associated meeting, retrieves relevant tickets from Zendesk, and updates those tickets accordingly. This streamlines the workflow between Zoom and Zendesk, ensuring that all relevant information is captured and tickets are updated promptly, enhancing customer support efficiency.
Platform
Zapier
Category
Customer Support
Price
Free
Creator
Fred Garcia
automation
zapier
How to import this workflow into Zapier
1Purchase or download the workflow to get the Zap definition and setup guide.
2In Zapier, create a new Zap and recreate the trigger and action steps listed in the guide.
3Connect your own app accounts for each step.
4Test each step with sample data, then publish the Zap.