Push Dialpad Call Information to Syncro

This workflow takes Dialpad call information for an answered call and pushes it into Syncro as either a ticket or an update to an existing ticket. You will need to have a workflow for each technician at this time. It also saves call/ticket information to a Google Sheet to be queried by the dialpad_to_syncro_timer.json workflow. This will match to inbound and outbound calls, so if that's not desired, you need to add in an IF to only proceed on either inbound or outbound calls. > This workflow is part of an MSP collection. The original can be found here: https://github.com/bionemesis/n8nsyncro

Platform
n8n
Category
Customer Support
Price
$14.99
Creator
Jonathan

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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