Route Feedback by Sentiment: Typeform to Notion/Trello via GCP NLP
Automates feedback routing from Typeform using GCP Natural Language sentiment analysis: positive feedback to Notion and Slack, negative to Trello.
This n8n workflow captures new Typeform submissions containing customer feedback and name fields. It immediately sends the feedback text to Google Cloud Natural Language API for sentiment analysis, extracting a score from documentSentiment.score. An IF node then routes based on the score: positive (>0) feedback creates a new page in a Notion database with properties like name, feedback, and score, followed by a Slack notification to a channel for team visibility.
For non-positive feedback (≤0),
- Platform
- n8n
- Category
- Travel & Hospitality
- Price
- $14.99
- Creator
- Jana Hedlund
- typeform
- google-cloud-nlp
- sentiment-analysis
- notion
- trello
- slack
- feedback-automation
- review-management
- hospitality
- customer-insights
How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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