Shopify to WhatsApp order confirmation - Make Workflow | Neura Market
Shopify to WhatsApp order confirmation
Instantly notify customers via WhatsApp when they place an order on your Shopify store.
HOW IT WORKS:
- Triggers when a new order is created in Shopify
- Extracts customer details (name, phone, order number, total)
- Sends personalized WhatsApp confirmation message via WhatsScale
BENEFITS:
- 98% open rate vs 20% for email
- Instant delivery - customers know their order is confirmed
- Builds trust and reduces "did my order go through?" support tickets
SETUP REQUIRED:
- Shopify store with API access
- WhatsScale account with connected WhatsApp session
- Customer phone numbers in Shopify orders
MESSAGE TEMPLATE:
"Hi [Name], thank you for your order #[Order Number]!
Your order of [Total] has been confirmed.
We'll notify you when it ships.
Reply if you have any questions!"
CUSTOMIZATION:
- Edit the message text to match your brand voice
- Add order details like items purchased
- Include estimated delivery date
WORKS WITH:
- Shopify Basic, Shopify, Advanced, and Plus plans
- Any WhatsApp number connected to WhatsScale
Created by WhatsScale. Contact: support@whatsscale.com
Instantly notify customers via WhatsApp when they place an order on your Shopify store.
HOW IT WORKS:
- Triggers when a new order is created in Shopify
- Extracts customer details (name, phone, order number, total)
- Sends personalized WhatsApp confirmation message via WhatsScale
BENEFITS:
- 98% open rate vs 20% for email
- Instant delivery - customers know their order is confirmed
- Builds trust and reduces "did my order go through?" support tickets
SETUP REQUIRED:
- Shopify store with API a
Platform
Make
Category
Commerce
Price
Free
Creator
Maxim Luong
automation
make
shopify
whatsscale
How to import this workflow into Make
1Purchase or download the workflow to get the Make blueprint JSON file.
2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
3Reconnect each module to your own app connections when prompted.
4Run the scenario once to verify it, then set your schedule and turn it on.