Shopify to WhatsApp order confirmation

Instantly notify customers via WhatsApp when they place an order on your Shopify store. HOW IT WORKS: - Triggers when a new order is created in Shopify - Extracts customer details (name, phone, order number, total) - Sends personalized WhatsApp confirmation message via WhatsScale BENEFITS: - 98% open rate vs 20% for email - Instant delivery - customers know their order is confirmed - Builds trust and reduces "did my order go through?" support tickets SETUP REQUIRED: - Shopify store with API access - WhatsScale account with connected WhatsApp session - Customer phone numbers in Shopify orders MESSAGE TEMPLATE: "Hi [Name], thank you for your order #[Order Number]! Your order of [Total] has been confirmed. We'll notify you when it ships. Reply if you have any questions!" CUSTOMIZATION: - Edit the message text to match your brand voice - Add order details like items purchased - Include estimated delivery date WORKS WITH: - Shopify Basic, Shopify, Advanced, and Plus plans - Any WhatsApp number connected to WhatsScale Created by WhatsScale. Contact: support@whatsscale.com

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Shopify to WhatsApp order confirmation

Instantly notify customers via WhatsApp when they place an order on your Shopify store.

HOW IT WORKS:

  • Triggers when a new order is created in Shopify
  • Extracts customer details (name, phone, order number, total)
  • Sends personalized WhatsApp confirmation message via WhatsScale

BENEFITS:

  • 98% open rate vs 20% for email
  • Instant delivery - customers know their order is confirmed
  • Builds trust and reduces "did my order go through?" support tickets

SETUP REQUIRED:

  • Shopify store with API access
  • WhatsScale account with connected WhatsApp session
  • Customer phone numbers in Shopify orders

MESSAGE TEMPLATE: "Hi [Name], thank you for your order #[Order Number]! Your order of [Total] has been confirmed. We'll notify you when it ships. Reply if you have any questions!"

CUSTOMIZATION:

  • Edit the message text to match your brand voice
  • Add order details like items purchased
  • Include estimated delivery date

WORKS WITH:

  • Shopify Basic, Shopify, Advanced, and Plus plans
  • Any WhatsApp number connected to WhatsScale

Created by WhatsScale. Contact: support@whatsscale.com

$2.99
Last updated October 3, 2026
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New buyers can create an account from the cart to unlock a controlled $10 first-purchase credit on eligible orders of $25+.

Part of a bundle

WhatsApp Business Automation

This workflow is one of 7 in the bundle — $39.00 for all of them.

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Tags

automation
make
shopify
whatsscale

Support

How to import this workflow into Make

  1. 1Purchase or download the workflow to get the Make blueprint JSON file.
  2. 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
  3. 3Reconnect each module to your own app connections when prompted.
  4. 4Run the scenario once to verify it, then set your schedule and turn it on.

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