Sync Shopify Orders with Your Zendesk Contacts

This workflow automatically syncs Shopify orders with your Zendesk contacts. Using this workflow, the Shopify email ID, phone number ID, and order information will be added or updated to Zendesk contacts. ## Prerequisites - Shopify account and [Shopify credentials](https://docs.n8n.io/integrations/builtin/credentials/shopify/) - Zendesk account and [Zendesk credentials](https://docs.n8n.io/integrations/builtin/credentials/zendesk/) ## How it works 1. Shopify trigger starts the workflow whenever a customer's data is updated. 2. Zendesk Node then searches for the contact by email address. 3. Set node keeps only the UserId and email of the contact. 4. Merge by Key node combines the Shopify and Zendesk data. 5. If node splits the workflow conditionally, checking if the contact already exists or not. 6. If the user exists, Zendesk node updates its contact data. 7. If the user does not exist, Zendesk node creates a new contact.

n8n
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This workflow automatically syncs Shopify orders with your Zendesk contacts. Using this workflow, the Shopify email ID, phone number ID, and order information will be added or updated to Zendesk contacts.

Prerequisites

How it works

  1. Shopify trigger starts the workflow whenever a customer's data is updated.
  2. Zendesk Node then searches for the contact by email address.
  3. Set node keeps only the UserId and email of the contact.
  4. Merge by Key node combines the Shopify and Zendesk data.
  5. If node splits the workflow conditionally, checking if the contact already exists or not.
  6. If the user exists, Zendesk node updates its contact data.
  7. If the user does not exist, Zendesk node creates a new contact.
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Last updated September 19, 2026
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How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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