Ticket creation in Glpi from @mention in group chats in Microsoft Teams - n8n Workflow | Neura Market
Ticket creation in Glpi from @mention in group chats in Microsoft Teams
Friends from workplace were too lazy to send us ticket request from our ticketing website.
So... I made n8n workflow that is able to watch all group chats and on @mentions of me or my collegues from IT infrastructure it makes ticket.
We can say to management "go and check out ticketing website, we were working whole day" :)
Platform
n8n
Category
Communication
Price
$10
Creator
TheRista
@ticketcreation
How to import this workflow into n8n
1Purchase or download the workflow to get the n8n workflow JSON file.
2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
3Open each node marked with a credential warning and connect your own accounts and API keys.
4Run the workflow once manually to verify the data flow, then toggle it to Active.