Automatically Update Freshdesk Contacts with Phone Numbers from CompanyHub
This workflow automatically updates Freshdesk contacts with missing phone numbers by retrieving them from CompanyHub whenever a new ticket is created.
The workflow monitors Freshdesk for new tickets. If a contact associated with a ticket lacks a phone number, the workflow queries CompanyHub using the contact's email to find the missing phone number. Once retrieved, the contact's information in Freshdesk is updated with the phone number, ensuring that contact details remain complete and accurate.
- Platform
- Make
- Category
- Customer Support
- Price
- $4.99
- Creator
- Clara Sokolov
- freshdesk
- companyhub
- contactUpdate
- httpRequest
How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
Related Customer Support workflows
- Automate Multilingual Customer Support with AI Voice Agent and Calendar Integration$9.99
- Automate Multichannel Customer Support with AI in Chatwoot$9.99
- Automate Customer Support on WhatsApp Using Google Docs and AI$9.99
- Automate Daily Jira Ticket Summaries with AI and Email Delivery$14.99
- Automate Facebook Comment Responses with AI and Notion Integration$14.99
- AI Customer Support Assistant: WhatsApp Ready, Works for Any Business$9.99
More from Clara Sokolov
Need this deployed? We'll set it up for you.
Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.