Update the phone number for a Freshdesk contact from a person in Pipedrive
When a new ticket is created in Freshdesk and the phone number for the contact is missing, the contacts phone number is retrieved from Pipedrive and is then updated in Freshdesk.
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Last updated September 5, 2026
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How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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