Automate Customer Feedback Analysis and Task Creation with AI

This workflow automates the process of capturing customer feedback, analyzing it with AI for insights, and creating structured tasks in Monday.com, ClickUp, and HubSpot. It ensures feedback is categorized, prioritized, and assigned to the appropriate teams efficiently.

The workflow begins by capturing customer feedback through a form submission, which includes fields such as Name, Message, Rating, and Product/Service. The data is pre-processed to extract relevant fields for analysis. OpenAI's GPT-4 is then used to analyze the feedback, identifying sentiment, category, priority, and more. The analysis results are enriched with additional metadata like due dates and task descriptions. Finally, the structured data is transformed into a JSON format compatible with
Platform
n8n
Category
Customer Support
Price
$9.99
Creator
Oscar Berg

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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