Customer Support Automation Workflows — Page 17 | Neura Market

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Customer Support Workflows

Help desk and support tools

Automate Event Scheduling from Gmail Emails to Google Calendar
Automatically detects scheduling keywords in new Gmail emails and creates events in Google Calendar, saving manual entry time.
n8n$12.99
AI Video Summarization with VLM Run for Teams
Monitors Google Drive for new videos, processes them with VLM Run AI for summaries and key topics, then notifies teams via Slack.
n8n$19.99
Automate Asana Task Creation from New HappyFox Tickets
Automatically create Asana tasks whenever a new ticket is generated in HappyFox Help Desk, streamlining task management and ensuring no ticket goes unnoticed.
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Yourls Tool MCP Server: Shorten, Expand & Stats URLs for AI

Pre-built MCP server exposing all 3 Yourls Tool operations (shorten, expand, get stats) to AI agents with zero config and full error handling.

Receipt Scanning & AI Analysis to Google Sheets

Automates receipt detection in Google Drive, OCR text extraction, AI-structured analysis (vendor, date, total, tax), and saves data to Google Sheets for tracking.

Get notified in Slack about new Freshservice tickets

This Zap automates the process of notifying your team in Slack whenever a new ticket is created in Freshservice. By connecting these two platforms, you ensure that your team stays updated on incoming support requests in real-time, improving response times and enhancing customer satisfaction.

Get real-time updates in Zendesk from Webhooks

This Zap automates the process of capturing data from webhooks and using it to create or update tickets in Zendesk. By integrating these tools, you can streamline your customer support workflow, ensuring that all relevant information is captured and acted upon promptly. This helps improve response times and enhances customer satisfaction.

Automated Gold Price Threshold Alerts via LINE Web Scraping

Monitors gold prices every 6 hours via web scraping and sends LINE alerts when exceeding a set threshold like 52,300 THB. Ideal for investors and traders needing real-time notifications without manual checks.

Simple RSS Feed Reader Workflow

This workflow triggers manually to read and fetch the latest items from an RSS feed, ideal for monitoring news or updates.

Automate Freshdesk Ticket Creation from Memberful Refunds

Automatically create Freshdesk tickets when a refund is processed in Memberful, ensuring timely customer support follow-up.

Create Trello Cards for Open Zammad Tickets

This Make workflow automatically creates a Trello card for every new open ticket in Zammad, helping support and project teams track issues visually. When a ticket is opened or updated in Zammad, the workflow generates a corresponding Trello card with relevant details, streamlining task management and reducing manual data entry.

Build Custom API MCP Server for Employee Management

This n8n workflow creates a custom MCP server using PayCaptain API for searching, retrieving, and updating employee data, with audit logging to Google Sheets for secure productivity boosts.

Automatically Create Agile CRM Tickets from New Microsoft 365 Emails

Streamline your customer support process by automatically creating Agile CRM tickets whenever a new email arrives in your Microsoft 365 mailbox.

Extract Bibliographic Metadata from Zotero Library

Automates extraction of metadata from articles in a Zotero collection, handling pagination for large libraries and allowing output customization.

SEO On-site Audit: Automated Website Optimization

Fully automated n8n workflow for comprehensive SEO audits, analyzing meta tags, links, performance via Google PageSpeed, AI content checks with DeepSeek, and generating professional HTML reports.

Fix & Resend Guest Order Emails in Magento 2 via REST API

Automates correcting guest customer email typos in Magento 2 orders and resending confirmation emails via REST API, saving support teams time without admin panel access.

Automate Support Call Analysis and Alerts with AI and Google Services

This workflow automates the analysis of support call recordings, transforming them into structured data with AI-driven insights. It provides sentiment analysis, call summaries, and action items, sending alerts based on sentiment to ensure timely responses.

Automate Delighted Survey Dispatch for New Zoho Recruit Candidates

Automatically send a Delighted survey via email to every new candidate added in Zoho Recruit, enhancing your feedback collection process.

Automatically Share New SupportBee Tickets on Discord

Streamline your support process by automatically posting new SupportBee tickets to your Discord server, ensuring your team stays informed in real-time.

Automatically Create FreeScout Conversations from New Microsoft Excel 365 Rows

This workflow automatically generates a new conversation in FreeScout every time a new row is added to a specified Microsoft Excel 365 worksheet, streamlining customer communication management.

Automate Ticket, Task, and Contact Creation from New Typeform Responses

Automatically create a Freshdesk ticket, a ClickUp task, and a HubSpot contact whenever a new Typeform form response is submitted.

Automate Customer Feedback Sentiment Analysis with OpenAI and Google Sheets

Streamline customer feedback processing by automatically classifying sentiment using OpenAI and storing results in Google Sheets.

Automate Support QA Reviews with Intercom, GPT, and Google Sheets

## How it works This workflow automates QA review of Intercom support conversations by: - Triggering on `conversation.admin.closed` events via a webhook - Fetching full conversation data using Intercom API - Structuring and summarizing the conversation into a readable transcript - Using GPT to evaluate: - Response time - Clarity - Tone & behavior - Urgency handling - Ownership & resolution - Logging structured QA scores in a Google Sheet - Providing coaching-style feedback if the rating is 3 or below --- ## Setup steps - Configure your Intercom and OpenAI credentials in n8n - Set up the webhook in Intercom to post on conversation close - Use your OpenAI API key for the GPT-based nodes - Connect your Google Sheet (or replace with another data sink) - Add your own filtering logic for spam/promotional tickets if needed *Note: This workflow contains sticky notes to explain each step inside the n8n canvas.*

Automate Wix Answers Ticket Creation from Chatfuel Conversations

Automatically generate Wix Answers tickets for every new conversation initiated in a specific Chatfuel block, streamlining your customer support process.

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Communication (2,463)AI (1,929)Business Operations & ERPs (1,540)Other (1,425)Productivity (1,202)Marketing (1,145)Data & Analytics (995)File & Document Management (802)CRM - Sales (604)Notifications (580)

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