Customer Support Workflows
Help desk and support tools
Automate Help Scout Conversations from Cognito Forms Submissions
Automatically create Help Scout conversations for each new submission in Cognito Forms. If the respondent is not already a customer in Help Scout, a new customer profile will be created.
Make$3.99Create Freshdesk tickets when you receive a call from a specific number via Yodel.io
Every time a new call is received from a specific number via Yodel.io, Make will automatically create a new ticket in Freshdesk.
MakeFree🧠 AI Chatbot with Long-Term Memory & Dynamic Tool Routing
Empower your AI chatbot with persistent memory via Google Docs, dynamic task routing, OpenAI context awareness, and notifications through Gmail or Telegram for smarter interactions.
n8n$24.99Automatically Convert Freshdesk Tickets into Toodledo Tasks
Streamline your workflow by automatically creating Toodledo tasks from new Freshdesk tickets, ensuring no customer request goes unnoticed.
MakeFreeAutomatically Create Trello Cards from New HappyFox Tickets
Streamline your workflow by automatically generating Trello cards for every new ticket created in HappyFox Help Desk.
MakeFreeAutomatically Add New Zendesk Users to Amazon SES Contact List
This workflow monitors new users in Zendesk and automatically adds them to a specified Amazon SES contact list, streamlining your communication processes.
Make$2.99Automatically Delete Freshdesk Tickets Matching New Trello Card Names
This workflow deletes a Freshdesk ticket whenever a new Trello card with the same name is created, ensuring your task management and support tickets remain synchronized.
Make$4.99Automate Support Call Analysis and Alerts with AI and Google Services
This workflow automates the analysis of support call recordings, transforming them into structured data with AI-driven insights. It provides sentiment analysis, call summaries, and action items, sending alerts based on sentiment to ensure timely responses.
n8n$14.99Automate Google My Business Review Monitoring and Response Logging with ChatGPT
Effortlessly monitor Google My Business reviews, log them in Google Sheets, and generate AI-powered responses using ChatGPT to enhance customer engagement.
Make$4.99Automate SIGNL4 Alerts from Freshservice Problems
This workflow automates the creation of alerts in SIGNL4 whenever a new problem is detected in Freshservice, ensuring timely notifications and responses.
Make$2.99Automate Help Scout Conversations from New Canny Posts
Automatically create a Help Scout conversation when a new post is added to a specific Canny board, streamlining your customer feedback process.
MakeFreeSharePoint MCP Server: All 11 Operations for AI Agents
Complete zero-config MCP server exposing all 11 Microsoft SharePoint Tool operations to AI agents via webhook. Pre-built nodes for file, item, and list management with error handling.
n8n$24.99Get SMS alerts for new Zendesk tickets
This Zap automates the process of managing new Zendesk tickets by filtering them based on specific criteria, updating ticket information, and sending SMS notifications through Twilio. This ensures that your support team is promptly informed about important tickets and can take action quickly, improving response times and customer satisfaction.
Zapier$4.99Collecting Employee Feedback
This flow is designed to capture feedback and ensure it is heard, while also moderating the content. The process starts with a chat UI where employees submit their feedback. The flow automatically captures the date and time of the submission and logs it in a Google Sheet. It then uses AI to moderate the feedback for inappropriate content, such as harassment or hate speech. If any flagged content is detected, an email notification is immediately sent to the HR team or a manager. The flow concludes by sending a thank-you message to the employee, which includes guidelines for respectful and professional communication.
Activepieces$2.99RAG Customer Support Agent: GPT-5, Telegram & Pinecone
Builds an intelligent RAG-based customer support bot using GPT-5 for Telegram chats, with Pinecone vector search for contextual FAQ responses and conversation memory.
n8n$24.99Daily Gmail Email Analysis & GPT-4o Summary
Automates daily Gmail email fetching, AI analysis with GPT-4o, and delivery of actionable summaries to stay on top of conversations and leads.
n8n$14.99Auto-Categorize Gmail Emails with AI & Send Prioritized Slack Alerts
Automatically categorizes unread Gmail emails using OpenAI for topic, priority, and summary, then routes prioritized alerts to specific Slack channels.
n8n$22.99WhatsApp OpenAI Chatbot with Postgres Memory & API Calls
Intelligent WhatsApp chatbot using OpenAI Assistant for customer support and sales, with Postgres memory for context and flexible API integrations.
n8n$24.99Convert Typeform Responses to Zendesk Tickets with Attachments
This Zap automates the process of capturing Typeform entries and creating corresponding tickets in Zendesk. By integrating these two platforms, you can ensure that every response collected through Typeform is promptly addressed as a support ticket in Zendesk, streamlining your customer support workflow and enhancing response times. Additionally, it filters the entries to ensure only relevant submissions create tickets, and allows for the attachment of any necessary files to the tickets, improving the context and information available to your support team.
Zapier$3.99Add Product Ideas to Google Sheets via Slack /idea Command
Captures product ideas from Slack's /idea slash command via webhook, appends them to Google Sheets, and notifies the user. Enables seamless idea collection without leaving Slack.
n8n$12.99Toggl Trigger: Get New Time Entries
Automates workflows by triggering on new time entries from Toggl, perfect for tracking productivity and integrating with other tools.
n8n$3.99Automate Zonka Feedback Email Surveys from New Google Sheets Entries
This workflow automatically sends an email survey via Zonka Feedback each time a new row is added to your Google Sheets. Streamline your feedback collection process with seamless integration.
Make$2.99Create Help Scout conversations from new Jotform entries
Every time someone fills out your Jotform, Make will automatically create a new conversation in Help Scout. If the respondents data does not exist yet in Help Scout, Make will also create a new customer. In order for this template to work, your Gognito Form should ask, among other things, for the respondents email address, name and surname.
Make$3.99Automate Google My Business Review Notifications to Your Web App
Effortlessly keep track of your Google My Business reviews by automatically sending new review data to your web application. This workflow enhances your customer feedback management and engagement strategy by ensuring you never miss a review.
Make$2.99
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