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Generate Prospect Research & Connection Strategy Reports with Claude AI
Automates deep prospect research using Claude AI and a multi-tool agent to analyze profiles, uncover connections, and generate actionable HTML reports for effective outreach.
n8n$24.99
Auto-Categorize Gmail Emails with AI & Send Prioritized Slack Alerts
Automatically categorizes unread Gmail emails using OpenAI for topic, priority, and summary, then routes prioritized alerts to specific Slack channels.
n8n$22.99
Sync Dialpad Call Data to Syncro as Ticket Timer Updates
Automatically update Syncro with Dialpad call information by creating ticket timer entries, ensuring accurate tracking of call durations and customer interactions.

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Create Unique Jira Tickets from Splunk Alerts

The workflow is an automated process designed for incident management and tracking, specifically by integrating Splunk alerts with a Jira ticketing system using n8n. The initial step in the workflow is a Webhook Trigger, which is set up to receive POST requests with data from Splunk to initiate the workflow. Once the workflow is triggered, the Set Host Name node cleans up the hostname received from Splunk, ensuring that it is alphanumeric for consistency and security purposes. Subsequently, the Search Ticket node interacts with Jira through a Jira Query Language (JQL) request to locate any existing issues that match the sanitized hostname. The workflow splits at the IF Ticket Not Exists node, which checks for the presence of a key indicating a matching issue. If an issue exists, the workflow proceeds to add a comment to the identified issue, and if not, it creates a new Jira issue. At the false path, the Add Ticket Comment node appends a new comment to the existing Jira issue, encapsulating details from the Splunk alert, such as the timestamp and the alert description.

Automate Responses to New Google My Business Reviews

Automatically respond to new reviews on your Google My Business profile with personalized messages, enhancing customer engagement and satisfaction.

Auto-Follow-Up for Canceled Calendly Meetings with GPT-4, Loom & Asana

Detects canceled Calendly meetings, uses GPT-4 to craft personalized follow-up emails with Loom videos, sends via Gmail, and creates Asana tasks for team follow-up.

AI Chatbot with OpenAI GPT-4o-mini & Supabase Knowledge Base

Build an intelligent chatbot that queries your Supabase database for accurate, contextual responses using OpenAI GPT-4o-mini. Perfect for customer support with real-time data integration and conversation history.

Automate Taxi Booking Cancellations and Notifications

This workflow automates the management of taxi bookings by cancelling expired bookings and notifying users. It checks for outstanding bookings every 5 minutes, updates their status, deletes calendar events, and sends multi-language notifications.

Automate Zendesk Support Updates with Webhooks

Set this n8n workflow to listen for Zendesk webhooks and automatically process support ticket updates as they happen. When a ticket is created or changed, it triggers the workflow, letting you forward the data to other tools, log changes, or send alerts. Ideal for support teams who need instant visibility into ticket activity without manual polling.

WhatsApp OpenAI Chatbot with Postgres Memory & API Calls

Intelligent WhatsApp chatbot using OpenAI Assistant for customer support and sales, with Postgres memory for context and flexible API integrations.

Automated Customer Service Ticket Creation & Notifications with Asana & WhatsApp

## How it works: This workflow automates your customer service with built-in notifications for your users and ticket creation with Asana. If a user submits a form, they get sent a confirmation message via WhatsApp, and a task is opened in Asana with their request in it. ## Setup: - You need to add your credentials to the **WhatsApp Business Cloud** node. - You need to add your credentials to the **Asana** node. - Replace the placeholders with the correct phone number, ID, and so on. - Change the confirmation message to your liking. ## Optional Changes: - You could extend this workflow to update your user on the progress of the ticket in Asana. - You can change the messaging from WhatsApp to Email. - You can change the form submission service from n8n-native to Typeform or similar. - You can change the task management software from Asana to the one you use. [**Click here to find a blog post with additional information.**](https://n8n-automation.com/2024/04/24/optimizing-customer-service-a-guide-to-automating-ticket-creation-notifications-with-asana-whatsapp-business-cloud/)

Automatically reply to Google My Business reviews depending on the rating

Every time a new review is added to your Google My Business location, Make will automatically reply to it with a personalized response according to the customer rating.

Stay Updated on Appointments and Support Tickets with Calendly and Zendesk

This Zap automates the process of managing customer interactions by integrating Calendly with Zendesk. When a new invitee is created in Calendly, this Zap filters the information and creates a ticket in Zendesk, ensuring that customer inquiries are promptly addressed. This streamlines communication and enhances customer support efficiency.

AI Evaluation Metric: Support Ticket Categorization

Template for evaluating AI workflow performance on support ticket categorization by comparing generated categories and priorities against expected dataset values.

Automate Shopify Review Management with AI and Multi-Platform Integration

This workflow automates the monitoring and response to Shopify reviews using AI for sentiment analysis and integrates with Slack, Trello, and Google Sheets for efficient feedback management.

Automate Zendesk Ticket Sync with Jira Issues and Comments

This workflow automatically creates a Jira issue for each new Zendesk ticket and synchronizes subsequent comments from Zendesk to the corresponding Jira issue.

Automatically Send QuestionPro Surveys on Stripe Subscription Cancellation

Trigger a QuestionPro feedback survey to be sent to customers whenever a Stripe subscription is cancelled, ensuring you gather valuable insights from departing users.

Automate Zendesk Ticket to Asana Task and Comment Sync

Automatically create Asana tasks from new Zendesk tickets and sync subsequent comments as task comments in Asana.

Gravity Forms to KlickTipp Integration - Feedback Form

**Community Node Disclaimer**: This workflow uses KlickTipp community nodes. **How It Works** Gravity Forms Customer Feedback Form Integration: This workflow streamlines the process of handling customer feedback submitted via Gravity Forms. It ensures the data is correctly formatted and seamlessly integrates with KlickTipp. Data Transformation: Input data is validated and transformed to meet KlickTipp's API requirements, including formatting phone numbers and converting dates. **Key Features** **Gravity Forms Trigger** - Captures new form submissions from Gravity Forms via a webhook and initiates the workflow. **Data Processing and Transformation** - Formats and validates essential data: - Converts phone numbers to numeric-only format with international prefixes. - Transforms dates (e.g., birthdays) to UNIX timestamps. - Calculates and scales numeric responses (e.g., webinar ratings). - Parses webinar selections into timestamps for structured scheduling. **Subscriber Management in KlickTipp** - Adds or updates contacts in a KlickTipp subscriber list. - Includes custom field mappings such as: - Personal details (name, email, birthday, phone number). - Feedback and preferences (e.g., webinar ratings, chosen sessions). - Structured answers from form responses. - Tags contacts for segmentation: Adds fixed and dynamic tags to contacts. **Error Handling** - Ensures invalid or empty data is handled gracefully, preventing workflow interruptions. **Setup Instructions** **Install and Configure Nodes:** - Set up the Webhook, Set, and KlickTipp nodes in your n8n instance. - Authenticate your Gravity Forms and KlickTipp accounts. **Prepare Custom Fields in KlickTipp:** - Create fields in KlickTipp to align with the form submission data, such as: | **Field Name** | **Field Type** | |----------------|----------------| | Gravity Forms \| URL Linkedin | URL | | Gravity Forms \| Course/webinar start timestamp | Date & Time | | Gravity Forms \| Course/webinar rating | Decimal Number | | Gravity Forms \| Feedback | Text | | Gravity Forms \| Contact permission | Text | After creating fields, allow 10-15 minutes for them to sync. If fields don't appear, reconnect your KlickTipp credentials. **Field Mapping and Adjustments:** Verify and customize field assignments in the workflow to align with your specific form and subscriber list setup. **Workflow Logic** 1. **Trigger via Gravity Forms Submission:** The workflow begins when a new form submission is received through the webhook. 2. **Transform Data for KlickTipp:** Formats and validates raw form data for compatibility with KlickTipp's API. 3. **Add to KlickTipp Subscriber List:** Adds processed data as a new subscriber or updates an existing one. 4. **Get all tags from KlickTipp and create a list:** Fetches all existing tags and turns them into an array. 5. **Define tags to dynamically set for contacts:** Definition of variables that are received from the form submission and should be converted into tags. 6. **Merge tags of both lists:** Checks whether the list of existing tags in KlickTipp contains the tags which should be dynamically set based on the form submission. 7. **Tag creation and tagging contacts:** Creates new tags if they previously did not exist and then tags the contact. **Benefits** - **Efficient lead generation:** Contacts from forms are automatically imported into KlickTipp and can be used immediately, saving time and increasing the conversion rate. - **Automated processes:** Experts can start workflows directly, such as welcome emails or course admissions, reducing administrative effort. - **Error-free data management:** The template ensures precise data mapping, avoids manual corrections, and reinforces a professional appearance. **Testing and Deployment** Test the workflow by filling the form on Gravity Forms and verifying data updates in KlickTipp. **Notes** - **Customization:** Update field mappings within the KlickTipp nodes to align with your account setup. This ensures accurate data syncing. - **Resources:** - [Gravity Forms KlickTipp Knowledge Base help article](https://www.klicktipp.com/de/support/wissensdatenbank/gravity-forms-integration-n8n/) - [Use KlickTipp Community Node in n8n](https://www.klicktipp.com/support/knowledge-base/install-klicktipp-node-n8n/) - [Automate Workflows: KlickTipp Integration in n8n](https://www.klicktipp.com/support/knowledge-base/klicktipp-integration-n8n/)

"Automated Email Sorting & Drafting for Customer Support - with AI"

# Automated Email Sorting & FAQ Reply Assistant (n8n + Gemini AI) ## Overview This **n8n workflow** automates email triage and FAQ responses using **Google Sheets** and **Gemini AI**. It's designed to: - Automatically **sort incoming emails** into categories (e.g., FAQ, Billing, Tech Support). - **Draft polite, relevant replies** for FAQ emails using **AI**, grounded in your pre-approved content. - Maintain a **human-in-the-loop** process by saving responses as Gmail drafts for manual review. Perfect for startups or teams seeking to reduce support workload while ensuring consistent, helpful responses. --- ## Pre-conditions / Requirements Before using this workflow, make sure you have: - A **Google account** with access to: - Gmail (with custom labels like `FAQ-Waiting`, `FAQ-Draft`) - Google Sheets (used as your FAQ source) - A **Gemini API key** (to generate AI replies) - A **dedicated Gmail label** to collect emails needing draft replies (e.g., `FAQ-Waiting`) - A **dedicated Gmail label** to store drafted replies for manual sending (e.g., `FAQ-Draft`) - A **Google Sheet with two columns**: - `Question` - common user inquiries - `Answer` - the matching, approved reply text --- ## How It Works 1. **Trigger** - Scheduled workflow run (e.g., every 15 minutes) 2. **Fetch Emails** - Grabs Gmail messages under a specific label like `FAQ-Waiting` 3. **Process & Clean** - Loops through each email - Cleans content (removes signatures/HTML) - Sends it to Gemini AI 4. **AI Reply Drafting** - AI matches email intent against your FAQ from Google Sheets - Generates a **friendly, accurate draft reply**, grounded **only** in your predefined Q&A 5. **Update Gmail** - Removes `FAQ-Waiting` label - Adds `FAQ-Draft` label - Saves draft reply in Gmail for manual review and sending 6. **Fallback Routing** - If email doesn't match FAQ criteria, it follows a `FALSE` path - You can implement further logic here (e.g., route to Billing, escalate to a human agent, log as feedback) --- ## Setup Instructions 1. **Connect Gmail + Google Sheets + Gemini AI** - Set up credentials in n8n for Gmail, Google Sheets, and Gemini AI 2. **Prepare Labels in Gmail** - Create: `FAQ-Waiting` (input folder), `FAQ-Draft` (drafts ready to send) - Optionally, create other labels (e.g., `Billing`, `Tech Support`) 3. **Build your FAQ Sheet** - Create a new Google Sheet with: - Column A: `Question` - Column B: `Answer` - Add rows with typical user questions and the matching replies 4. **Configure AI Agent** - In the **AI agent node**, edit the prompt to fit your tone of voice (friendly, professional, concise, etc.) - Ensure the AI is instructed to only use answers from the sheet, and not hallucinate 5. **Adjust Schedule** - Modify the trigger interval to match your needs (e.g., every X minutes) --- ## Customization Tips - **Custom Prompts**: Tailor the Gemini AI prompt in the node to change tone, length, or structure of replies - **Add New Categories**: Use the `FALSE` path in the `IF` node to handle non-FAQ emails (e.g., route to Billing, escalate to human agent, log feedback) - **Multiple Sheets**: You can expand the system by using different sheets for different topics - **Tone Matching**: Adjust AI output by providing sample reply templates or tone instructions directly in the AI node --- ## Use Cases - SaaS startups triaging customer support - Solo founders who want consistent replies with minimal effort - Teams managing growing inbox volumes while maintaining quality support ---

Manually Create Freshdesk Tickets with n8n

This n8n workflow uses a manual trigger to let you quickly create Freshdesk tickets on demand. When triggered, it prompts for ticket details and sends them to Freshdesk, streamlining support ticket creation without leaving your automation dashboard. Ideal for support teams who need ad-hoc ticket entry.

Sync Zendesk Tickets with HubSpot Contacts Every 5 Minutes

This workflow automatically synchronizes Zendesk tickets with HubSpot contacts every 5 minutes, ensuring your customer data is always up-to-date.

Automated Document Translation with Straker, Google Drive & Slack

Automates translation of documents from Google Drive using Straker Verify for quality-assured results, saves outputs to a folder, and notifies via Slack.

Transform Email Responses with GP-4O Mini and Telegram Human-in-the-Loop

## Description This workflow automates your email communication by listening for incoming emails and notifying you via Telegram. It then prompts you to provide a quick response, which it transforms into a polished, professional message inspired by Chick-fil-A's renowned customer support style—super friendly, thoughtful, and smooth. This ensures your replies always sound top-notch, even if you're not naturally great at writing customer messages. I use this exact flow for my own business to handle customer interactions with ease and exceptional care. --- ## Step-by-Step Setup Instructions ### 1. Email Connection - Connect your email inbox (e.g., Gmail, Outlook) to the workflow to monitor incoming emails. - Set the trigger to listen for new messages or specific labels/folders as needed. ### 2. Telegram Connection - Connect your Telegram account using a Telegram Bot token. - Configure the bot to send notifications when a new email arrives and to receive your reply input directly in Telegram. ### 3. OpenAI Connection - Connect your OpenAI account by adding your API key. - Use OpenAI to rephrase your raw responses into highly polished, friendly customer support messages. --- ## Workflow Description - The system continuously monitors your email inbox. - When a new email arrives, you receive an instant Telegram notification with the email summary. - You reply quickly on Telegram with your initial thoughts or answers. - The reply is sent to OpenAI, which “translates” it into a Chick-fil-A style, ultra-courteous response. - The final message is either emailed back to the customer or saved for you to review and send manually. --- ## Target Audience and Problem Solved This workflow is perfect for: - Small business owners who handle customer support alone. - Entrepreneurs who want to maintain a high level of professionalism in their responses but struggle with wording. - Teams looking to streamline email replies with fast, human-like, and warm communication. **Problem solved:** It removes the stress of crafting perfectly polite and engaging customer support emails from scratch, saving time and boosting customer satisfaction. --- ## Customization Guidance - **Adapting tone and style:** Change the OpenAI prompt to match your brand voice, whether more formal, casual, or playful. - **Different business contexts:** Adjust email filters or Telegram notifications to prioritize specific types of inquiries. - **Response automation:** Add extra steps to automatically send replies or integrate with CRM tools. - **Multilingual support:** Incorporate language detection and translation if your business serves customers in multiple languages.

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