Customer Support Workflows
Help desk and support tools
Automate Customer Satisfaction Surveys with Freshdesk and Google Sheets
Streamline your customer feedback process by automatically sending satisfaction surveys when Freshdesk tickets are resolved and storing responses in Google Sheets for analysis.
n8n$14.99Automate WooCommerce Support with AI via Telegram and Gmail
Deploy a 24/7 AI-powered support agent for your WooCommerce store, handling inquiries through Telegram and Gmail. This workflow streamlines customer support by integrating AI models to provide quick responses and fetch order data.
n8n$14.99Create a Customer Support Chatbot Using Groq AI and Google Sheets
Develop a website chatbot for customer support using Groq AI, with Google Sheets serving as the knowledge base. This workflow facilitates automated responses to customer inquiries by leveraging AI capabilities.
n8n$9.99Automate eCommerce Email Routing with AI-Powered Text Classification
Streamline your eCommerce contact form handling by automatically classifying messages with AI and routing them to the appropriate department. This workflow saves time and enhances efficiency by leveraging GPT-4 for accurate message categorization.
n8n$9.99Automate WordPress Contact Form Responses with Google Gemini and Gmail
Streamline your WordPress Contact Form 7 inquiries by automating classification, response drafting, and data logging using Google Gemini and Gmail.
n8n$14.99Automate Support Ticket Categorization and Reporting with AI and Google Sheets
Streamline your support process by automatically categorizing tickets using AI, storing data in Google Sheets, and generating insightful reports.
n8n$14.99Automate Petshop Customer Interactions with AI and Multichannel Support
Enhance your pet shop's customer service with an AI-powered assistant that manages interactions across WhatsApp, Instagram, and Facebook. This workflow automates bookings, billing, and inventory checks, ensuring seamless and personalized customer experiences.
n8n$24.99Automate Department-Specific Support via Telegram with Pinecone and Google Drive Integration
This workflow automates department-specific support using Telegram slash commands, integrating with Pinecone for knowledge management and Google Drive for auto-updating resources. It streamlines user queries to the correct department, enhancing efficiency and response accuracy.
n8n$24.99SyncroMSP Tool MCP Server - All 20 Operations
Need help? Want access to this workflow + many more paid workflows + live Q&A sessions with a top verified n8n creator? [Join the community](https://www.skool.com/beyond-nodes-automation-lab-2006/about) Complete MCP server exposing all SyncroMSP tool operations to AI agents. Zero configuration needed - all 20 operations pre-built. ## Quick Setup 1. **Import** this workflow into your n8n instance 2. **Activate** the workflow to start your MCP server 3. **Copy** the webhook URL from the MCP trigger node 4. **Connect** AI agents using the MCP URL ## How it Works - **MCP Trigger**: Serves as your server endpoint for AI agent requests - **Tool Nodes**: Pre-configured for every SyncroMSP tool operation - **AI Expressions**: Automatically populate parameters via `$fromAI()` placeholders - **Native Integration**: Uses official n8n SyncroMSP tool with full error handling ## Available Operations (20 total) Every possible SyncroMSP tool operation is included: ### Contact (5 operations) - **Create a contact** - **Delete a contact** - **Get a contact** - **Get many contacts** - **Update a contact** ### Customer (5 operations) - **Create a customer** - **Delete a customer** - **Get a customer** - **Get many customers** - **Update a customer** ### Rmm (5 operations) - **Create an RMM alert** - **Delete an RMM alert** - **Get an RMM alert** - **Get many RMM alerts** - **Mute an RMM alert** ### Ticket (5 operations) - **Create a ticket** - **Delete a ticket** - **Get a ticket** - **Get many tickets** - **Update a ticket** ## AI Integration **Parameter Handling**: AI agents automatically provide values for: - Resource IDs and identifiers - Search queries and filters - Content and data payloads - Configuration options **Response Format**: Native SyncroMSP tool API responses with full data structure **Error Handling**: Built-in n8n error management and retry logic ## Usage Examples Connect this MCP server to any AI agent or workflow: - **Claude Desktop**: Add MCP server URL to configuration - **Custom AI Apps**: Use MCP URL as tool endpoint - **Other n8n Workflows**: Call MCP tools from any workflow - **API Integration**: Direct HTTP calls to MCP endpoints ## Benefits - **Complete Coverage**: Every SyncroMSP tool operation available - **Zero Setup**: No parameter mapping or configuration needed - **AI-Ready**: Built-in `$fromAI()` expressions for all parameters - **Production Ready**: Native n8n error handling and logging - **Extensible**: Easily modify or add custom logic > **[Free for community use](https://github.com/Cfomodz/community-use)!** Ready to deploy in under 2 minutes.
n8n$14.99Auto-Generate FAQ Answers in Vtiger CRM with DeepSeek LLM and LangChain
This workflow contains community nodes that are only compatible with the self-hosted version of n8n. ## Vtiger CRM - Auto-Answer FAQs with DeepSeek AI **Description:** This workflow automates the process of answering FAQ drafts in Vtiger CRM using DeepSeek LLM via LangChain. It's perfect for teams who want to accelerate knowledge base creation, improve support response consistency, or reduce the manual effort of writing FAQ content. Every **1 minute**, this workflow: - Retrieves the most recent FAQ record marked as `Draft` in Vtiger CRM - Sends the question to a **LangChain agent** powered by **DeepSeek AI** - Receives a plain-text answer - Updates the original FAQ with the generated answer and changes its status to `Published` --- ## How It Works - **Trigger:** Scheduled to run every 1 minute - **Query:** Pulls the latest FAQ from Vtiger where `faqstatus = Draft` - **AI Agent:** Uses LangChain + DeepSeek to generate a natural-language answer - **Memory Buffer:** Keeps context using LangChain memory - **Update:** Pushes the answer back to Vtiger and marks it as `Published` --- ## Setup Instructions 1. **Connect Credentials** for: - Vtiger CRM API - DeepSeek API 2. Ensure your Vtiger CRM has a `Faq` module with fields: - `question` - `faq_answer` - `faqstatus` 3. **Install the required Community Node**: - Go to `Settings` > `Community Nodes` - Click **Install Node** and enter: ```bash n8n-nodes-vtiger-crm ``` - Restart your instance when prompted. 4. Optionally customize the schedule or field names as needed. --- ## Who Is This For? - Customer support teams building a knowledge base - Businesses using Vtiger as a CRM or internal helpdesk - Teams looking to automate repetitive content creation using LLMs --- ## Credentials Required - Vtiger CRM API credentials - DeepSeek AI API key --- ## Highlights - Fully automated LLM-powered FAQ generation - Uses custom community node for Vtiger support - Lightweight and runs on a short interval (1 min) - Includes sticky note for clarity and onboarding - Clean conditional logic and memory context built-in --- ## Tags ``` vtiger, crm, faq automation, ai automation, deepseek, langchain, llm, open source crm, faq generation, customer support, n8n, n8n community nodes, workflow automation, ai generated answers, vtiger integration, deepseek ai, langchain integration ```
n8n$4.99Automate Support Ticket Analysis with AI, Google Sheets, and Slack Alerts
Streamline customer support operations by automatically analyzing and visualizing support ticket data using AI. This workflow integrates with Google Sheets for data storage and Slack for real-time alerts, enhancing response times and customer satisfaction.
n8n$9.99Automated AI Support for WooCommerce with Order and Shipping Tracking
This workflow automates customer support for WooCommerce stores using AI, providing order details and shipping status via an integrated chat system. It ensures secure and private customer interactions by encrypting user data.
n8n$24.99Automate Gmail Responses with AI and Google Sheets
This workflow automates responses to Gmail inquiries using AI and Google Sheets, ensuring consistent and efficient customer communication.
n8n$9.99Gmail Customer Support Auto-Responder with Ollama LLM and Pinecone RAG
# Gmail Customer Support Auto-Responder with Ollama LLM and Pinecone RAG **Built by Setidure Technologies** Automate intelligent, friendly replies to customer queries using AI, vector search, and Gmail - all without human effort. --- ## Overview This is a ready-to-deploy smart customer support automation template for businesses that want to reply to emails instantly and accurately with the warmth of a human agent. It uses **Gmail**, **LangChain agents**, **Ollama-hosted LLMs**, and **Pinecone vector search** to craft contextual, brand-aligned replies at scale. > **Note:** This template uses community nodes and requires a **self-hosted n8n instance**. --- ## What the Workflow Does ### 1. Triggers on Incoming Emails - Uses Gmail trigger node to listen for new messages - Activates every minute to ensure fast responses ### 2. Classifies Email Intent - A LangChain Text Classifier detects whether the email is a Customer Support query - Non-relevant emails are skipped ### 3. Generates AI Response - An AI Agent powered by Ollama generates the email reply - Follows a predefined tone: Mr. Aashit Sharma from Setidure Technologies - Written in a warm, human tone with natural phrasing ### 4. Retrieves FAQ-Based Knowledge - Connects to Pinecone vector database for real-time FAQ retrieval - Enhances responses with specific, accurate product or policy information ### 5. Labels Email in Gmail - Automatically tags emails with labels like `Handled` or `Auto-Replied` for easy tracking ### 6. Sends Email Reply - Sends the generated response back to the customer - Includes personal sign-off and clean formatting --- ## Tech Stack Used - Gmail Trigger & Send Nodes - LangChain AI Agent & Classifier - Ollama LLMs (e.g., phi4, llama3) - Pinecone Vector Store - Custom Prompts for Brand Persona - Local Embeddings using Ollama --- ## Key Features - Fully automated - no human action needed - Local LLMs ensure data privacy - Real-time answers powered by vector search - Brand-personality aligned tone - Organized inbox with Gmail labels --- ## Best For - Startups scaling support with limited staff - SaaS companies or e-commerce businesses - Privacy-conscious enterprises using local LLMs - Teams building branded auto-communication workflows --- ## Customization Tips - Modify AI prompt to reflect your brand's voice and tone - Expand classifier for more email categories - Replace Gmail output with Slack, Notion, or your CRM - Update Pinecone FAQ index to match evolving support content ---
n8n$9.99Automate Vtiger Ticket Alerts to Telegram with Status Updates
This workflow automatically sends new Vtiger CRM support tickets to Telegram and updates their status to 'In Progress' to prevent duplicate notifications.
n8n$4.99Automate Customer Interactions in Kommo with AI Integration
Leverage AI to manage customer interactions in Kommo through n8n, automating responses and improving efficiency across multiple messaging platforms.
n8n$14.99Customer Authentication for Chat Support with OpenAI and Redis Session Management
### This n8n template demonstrates one approach to customer authentication via chat agents. Unlike approaches where you have to authenticate users prior to interacting with the agent, this approach allows guest users to authenticate at any time during the session or not at all. **Note about Security**: this template is for illustration purposes only and requires much more work to be ready for production! ### How it works * A conversational agent is used for this demonstration. The key component is the Redis node just after the chat trigger which acts as the session context. * For guests, the session item is blank. For customers, the session item is populated with their customer profile. * The agent is instructed to generate a unique login URL only for guests when appropriate or upon request. * This login URL redirects the guest user to a simple n8n form also hosted in this template. The login URL has the current sessionID as a query parameter as the way to pass this data to the form. * Once login is successful, the matching session item by sessionId is populated with the customer profile. The user can now return to the chat window. * Back to the agent, now when the user sends their next message, the Redis node will pick up the session item and the customer profile associated with it. The system prompt is updated with this data which lets the agent know the user is now a customer. ### How to use * You'll need to update the auth URL tool to match the URL of your n8n instance. Better yet, copy the production URL of your form from the trigger. * Activate the workflow to turn on production mode which is required for this workflow. * Implement the authentication logic in step 3. This could be sending the user and pass to a PostgreSQL database for validation. ### Requirements * OpenAI for LLM (feel free to swap to any provider) * Redis for Cache/Sessions (again, feel free to swap this out for PostgreSQL or other database) ### Customizing this workflow * Consider not populating the session item with the user data as it can become stale. Instead, just add the userId and instruct the agent to query using tools. * Extend the Login URL idea by experimenting with signup URLs or single-use URLs.
n8n$14.99Automated AI-Driven WhatsApp Support Bot with Google Sheets Ticketing
This n8n workflow creates an intelligent, multi-channel support bot that leverages AI to provide customer service via WhatsApp and a website widget, while automatically generating support tickets in Google Sheets.
n8n$24.99Automate Marker.io Issues to Intercom Conversations with Full Technical Context
**Automatically create Intercom conversations with full technical context when your team receives new Marker.io issues** ## What this template does This workflow creates a seamless bridge between Marker.io and Intercom, your customer support platform. Every issue submitted through Marker.io's widget automatically becomes a trackable conversation in Intercom, complete with technical details and visual context. Centralizing customer issues in Intercom helps your support agents continue the conversation right where they work every day. When a bug is reported, the workflow: - Creates or updates the reporter as an Intercom contact - Opens a new conversation with the reporter and all issue details - Adds a comprehensive internal note with technical metadata - Preserves all screenshots, browser info, and custom data ## Benefits - **Zero manual entry** - All bug details transfer automatically - **Instant visibility** - Support agents see issues immediately - **Rich context** - Technical details preserved for developers - **Better collaboration** - Single source of truth for bugs - **Faster resolution** - No time wasted gathering information ## Use Cases - **Product Teams**: Streamline bug triage without switching tools - **Support Teams**: Get technical context for customer-reported issues - **Development Teams**: Access browser info, console logs, and network logs directly from the support tickets ## How it works 1. **n8n Webhook receives** Marker.io bug report data 2. **Format and extract** relevant information from the payload 3. **Create/update contact** in Intercom with reporter details 4. **Start conversation** with the title and Bug description 5. **Add internal note** with full technical context and Marker.io links for the support agent The result is a perfectly organized support ticket that your team can act on immediately, with all the context they need to reproduce and resolve the issue. ## Prerequisites - **Marker.io account** with webhook capabilities - **Intercom account** with API access - **Intercom Access Token** with appropriate permissions - **Admin ID** from your Intercom workspace ## Setup Instructions 1. **Import this workflow** into your n8n instance 2. **Configure the Webhook**: - Copy the test/production webhook URL after saving - Add to Marker.io: Workspace Settings → Webhooks → Create webhook - Select Issue Created as the trigger event 3. **Set up Intercom credentials**: - Create an Intercom app or use existing API credentials from the Intercom Developer Hub - Add credentials to both HTTP Request nodes - Update the `admin_id` in the Add Internal Note node with the id of one of your Intercom admins 4. **Test the integration**: - Create a test issue in Marker.io - Verify the conversation appears in Intercom - Check that all data transfers correctly ## Data Captured ### Customer-facing message includes: - Issue title - Description ### Internal note includes: - Marker ID - Priority level and issue type - Due date (if set) - Browser and OS details - Developer Console & Network logs - Website URL where issue occurred - Direct link to Marker.io issue - Screenshot of the issue - Any custom data fields **[Read more about our webhook events](https://help.marker.io/en/articles/3738778-webhook-notifications)**
n8n$4.99Create an Intelligent IT Support Agent with Azure, Entra ID, and Jira
Develop an AI-powered IT support agent using Azure AI Search for knowledge management, Microsoft Entra ID for user administration, and Jira for issue tracking. This workflow enables efficient handling of IT queries and administrative tasks.
n8n$14.99Automate JIRA Ticket Assignment Using AI and Supabase
This workflow ensures JIRA issues are automatically assigned to the most suitable team member using AI and Supabase, preventing them from being unassigned for more than a week.
n8n$19.99Automate Zammad Tool Operations with AI Integration
Effortlessly manage Zammad tool operations through a comprehensive MCP server, enabling AI agents to perform all 20 operations with zero configuration.
n8n$14.99Automate Conference Feedback Collection and Logging with Email Alerts
This n8n workflow automates the collection of conference feedback through a web form, logs responses into an Excel file on OneDrive, and sends email notifications to the support team via Outlook.
n8n$9.99Automate Restaurant Feedback Collection with Google Sheets and Email
This workflow automates the collection of restaurant customer feedback by sending personalized email forms and storing responses in Google Sheets, enabling systematic insights gathering and service improvement.
n8n$4.99
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